Which omnichannel journeys does Sitoo support (BOPIS, returns, ship-from-store)?

Sitoo supports 50+ omnichannel journeys like click & collect, ship-from-store, and in-store returns - built into the POS so they fit naturally into daily store work. You can combine them to match real shopping behavior: buy in-store, ship home, return anywhere.

What does a typical in-store workflow look like with Sitoo?

With Sitoo, store workflows match how teams work on the shop floor. Associates can check stock across locations, add items from anywhere in the network, offer delivery or pickup, and complete the sale in one flow - all in a single interface.

What does onboarding and staff training look like?

Onboarding with Sitoo POS is designed for minimal training. Because the interface follows familiar store workflows, staff can handle sales, returns, and stock checks from day one, and many associates call it one of the easiest POS systems they’ve used.

How quickly can we roll out Sitoo across our stores?

Most retailers go live with Sitoo in weeks rather than months. Because the platform is cloud-native and designed to integrate easily, you can start small and roll out in phases.

How does offline mode work, and what can still be done without connectivity?

Sitoo POS keeps selling even if the connection drops. Staff can still complete transactions and access product/pricing. When connectivity returns, everything syncs automatically, reducing reliance on in-store internet.

Is mobile POS secure enough for enterprise retail?

Modern iOS and Android platforms are enterprise-ready and widely used in retail. Compared to legacy PCs, they simplify patching, device management, access control, remote admin, and compliance updates - reducing IT workload while strengthening security.

Create shop floor brand champions

With the Sitoo POS, global retailers have all the capabilities and information they need to exceed their customers’ expectations. Every time.

One POS. Endless opportunity.

Sitoo POS is a responsive, mobile-first native app for iOS and Android. Packed with Unified Commerce capabilities. One single solution for mobile, stationary and self checkout.

Stationary

Just mount your iPad or Android tablet on a stand to make it a stationary POS.

Mobile

Serve your customers anywhere using a mobile iOS or Android device.

Self Checkout

Use the built-in self-checkout mode to cut queues and serve fast-moving customers.

Why Sitoo

Your stores. Your brand experience.

A positive in-store and cross-channel shopping experience lies at the heart of a truly great brand experience. Sitoo POS helps ensure that if your customer wants something, they get it.

Shopping flowfulness. All in one app.

With just one app, you have everything you need to deliver an elevated customer experience. In turn, you can maximize sales and run your stores more efficiently.

Swift sales & return processes

Sales and returns on the same transaction, automated promotions, validated payments and returns, digital receipts, mixed cart, and much more.

Endless aisle

With a consolidated an accurate real-time view of all available stock, no matter where it's situated, your store associates can sell everything from anywhere.

Assisted selling

With rich product information, high-res images, a real-time view of inventory and recommendations, your associates have all they need to be brand champions.

Efficient store operations

Use your POS for everything from picking & packing omni orders, runner functionalities, and service orders to stocktaking and receiving goods.

In-store KPIs

A real-time KPI dashboard enables you to boost teamwork, make data-driven decisions, and optimize the way you run your stores.

Book a demo

Sell and deliver anywhere

With unified inventory and built-in omnichannel fulfillment processes, your store associates have real-time access to all inventory everywhere. With true Endless Aisle your customer can always get what they want, and as a retailer you never have to miss a sale.

BISCOS

Buy in store, collect in other store

RIAS

Reserve in another store

BISSOS

Buy in store, ship from other store

BISSC

Buy in store, ship from central warehouse

BOPIS

Buy online, pick up in store

ROBIS

Reserve online, buy in store

BOSS

Buy online, ship to store

BIMSS

Buy in marketplace, ship from store

BISROS

Buy in store, return in another store

BIMSS

BORIS

BIORIS

Buy in outlet, return in store

BIMRIS

Buy in marketplace, return in store

Stock management

Use your POS for all stock management

Your associates can manage your inventory only using their POS device. With built-in tools for stocktaking and receiving goods, pick and pack functionality, and intuitive processes for creating shipments.

AI POS AGENT

The right support when you need it

Great support isn’t just about solving problems. It’s about giving retailers and their store teams the confidence that help is there the moment they need it. Our AI agent SIA, will help you with most things, but the second you need to talk to a human, we’ll be there almost instantly to provide the help you need.

Way more than a POS

With access to unified real-time data and a lot of built-in functionality, the Point of Sale becomes a Point of Service, making your store associates a central part of delivering a positive shopping experience.

Runner

Request help from a backroom runner to get a product to a customer.

Service & repair orders

Reduce your environmental footprint and increase footfall and upsell opportunities.

Tax-Free & Duty-Free

Make it easy for store associates to handle Tax-Free and offer tourists a smooth process.

Multi currencies

Offer your customers the flexibility to pay with different currencies.

Unique product identifiers

Add a serial number or other unique identifiers to a cart item.

Any type of receipt

Provide convenience with physical receipts, gift receipts, and digital receipts.

Recommendations

Drive sales, turn returns into exchanges, and boost upsell with recommendations.

360° customer view

Improve service and personalize offers, with the CRM as an intuitive part of your POS.

Self Checkout

The line buster

The built-in self-checkout mode, for RFID or barcode scanning, pleases fast moving shoppers and increases your average order value. Free up time for your store associates to give expertise and keep your stores running smoothly.

RFID

Increase efficiency with item based RFID

Use an integrated RFID solution, such as Nedap or Clarity, to speed up POS processes, simplify stocktaking, and dramatically increase your inventory accuracy.

HARDWARE FLEXIBILITY

Standard hardware. Special experiences.

Remove the need for expensive equipment and field service by using standard tablets, phones or retail hardware for Android and iOS. Combine with cash drawers, scanners, receipt printers and label printers from market leading providers.

We have great partners

Together with our partners we provide leading technology, expertise and a number of pre-built integrations, giving you access to retail’s most powerful best-of-breed toolkit.

Questions buyers ask on the first call

Sitoo supports 50+ omnichannel journeys like click & collect, ship-from-store, and in-store returns - built into the POS so they fit naturally into daily store work. You can combine them to match real shopping behavior: buy in-store, ship home, return anywhere.
Related content
- Explore Sitoo Platform
- A complete guide to omnichannel retail
With Sitoo, store workflows match how teams work on the shop floor. Associates can check stock across locations, add items from anywhere in the network, offer delivery or pickup, and complete the sale in one flow - all in a single interface.
Related content
- Demo of Sitoo Self Checkout with RFID
Onboarding with Sitoo POS is designed for minimal training. Because the interface follows familiar store workflows, staff can handle sales, returns, and stock checks from day one, and many associates call it one of the easiest POS systems they’ve used.
Related content
Most retailers go live with Sitoo in weeks rather than months. Because the platform is cloud-native and designed to integrate easily, you can start small and roll out in phases.
Related content
Sitoo POS keeps selling even if the connection drops. Staff can still complete transactions and access product/pricing. When connectivity returns, everything syncs automatically, reducing reliance on in-store internet.
Related content
- Explore Sitoo POS
- Saving the day with POS offline mode
Modern iOS and Android platforms are enterprise-ready and widely used in retail. Compared to legacy PCs, they simplify patching, device management, access control, remote admin, and compliance updates - reducing IT workload while strengthening security.
Related content
- Sitoo Trust Center

Book a demo

Reach out to see how we can help you take your business to the next level.

Book a demo

Reach out to see how we can help you take your business to the next level.

Get a live demo of Sitoo

Experience shopping flowfulness for yourself with a personalized demo. See how Sitoo POS can help you unify sales across all channels.

First name*

Last name*

Company name

Company email*

Your retail sector*

How many physical retail stores do you have?*

What would you like to see in a demo?

Create shop floor brand champions

One POS. Endless opportunity.

Stationary

Mobile

Self Checkout

Combine iOS & Android

Secure sales offline

Store management with a single pane of glass

Make it your own

Your stores. Your brand experience.

Shopping flowfulness. All in one app.

Swift sales & return processes

Endless aisle

Assisted selling

Efficient store operations

In-store KPIs

Book a demo

Sell and deliver anywhere

BISCOS

RIAS

BISSOS

BISSC

BOPIS

ROBIS

BOSS

BIMSS

BISROS

BIMSS

BIORIS

BIMRIS

Use your POS for all stock management

The right support when you need it

Sitoo & Friends

Osprey London

Illum

How Rally House found the best POS to integrate with their NetSuite ERP

Norrøna

Oscar Jacobson

Gina Tricot

YAYA

Hummel

Rally House

Way more than a POS

Runner

Service & repair orders

Tax-Free & Duty-Free

Multi currencies

Unique product identifiers

Any type of receipt

Recommendations

360° customer view

The line buster

Increase efficiency with item based RFID

Standard hardware. Special experiences.

Give more choice at the checkout

We have great partners

Build trust and avoid legal issues

Questions buyers ask on the first call

Book a demo

Book a demo

Get a live demo of Sitoo

Standard hardware. Special experiences.