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Retail POS system & payments
Maximize efficiency and team happiness
Set your store apart with Lightspeed. Delight your customers. Transform inventory operations by managing stores and suppliers in one platform. Get insights you need to scale and succeed.
Watch a demo Request a quote
Final days: last chance to claim up to $1500 off
Don't be left behind. This exclusive offer vanishes on March 31. *
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Powering gamechanging businesses in over 100 countries
$98.1B
Processed in GTV through Lightspeed’s platform in fiscal 2026 **
~146K
~146K locations around the world trust Lightspeed ***
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Years of industry expertise
BUILT-IN WHOLESALE
Retail software to simplify and scale.
Streamline your operations and accelerate growth with personalized workflows, payment capabilities and intuitive features that make life easier for your team.
Expert help 24/7
Enjoy dedicated and fast 24/7 support from retail specialists who know your business.
Unified commerce
Unite all your stores and channels to provide seamless experiences that delight customers at every touchpoint.
Gain visibility
Get real time insights into your sales, product and team performance with customizable reports available anywhere, anytime.
Manage locations and suppliers from a unified retail POS and payments platform that evolves with your business
Get industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.
Close gaps
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* Manage <a href="https://www.lightspeedhq.com/wpcore-NAHbc82zq0W94/wp-admin/post.php?post=80021&action=edit">online orders</a>
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What is a retail POS system?
A retail point of sale system is an integrated platform that combines software and hardware to facilitate and manage sales transactions in retail environments. A complete retail point of sale system includes both back and front-end management tools. The benefits of a POS system in a retail shop include accurate inventory tracking, efficient checkout processes, detailed sales analysis and the ability to create personalized customer experiences through targeted promotions and customer loyalty reward programs.
Unlike a POS machine, which typically refers to the physical device used for transactions (like a cash register or card terminal), a POS system encompasses a broader scope, including inventory management, customer relationship management (CRM) and sales reporting functionalities. Your retail POS should also include multi-store inventory management, purchase orders, stock transfer between locations and special order and work order management. It should seamlessly connect with your ecommerce platform.
While not all retail POS software is cloud-based, the majority of retailers are switching to cloud solutions to modernize their business and keep up with the increasingly demanding reality of the industry. Opting for a system on the cloud frees you to manage your business from anywhere. The cloud will connect all your stores, giving you and your teams much more robust data to work from when making important financial decisions—you’ll have one seamless picture of all your operations in one place.
Cloud-based retail POS systems also benefit customers, as their profile (including sales history and loyalty program) more easily follows them from store to store and channel to channel.
How do I choose a retail POS system?
To choose a retail point of sale, profile your business. What is your annual GTV? What is your store count? How many SKUs do you carry? What kind of services do you offer beyond physical products? POS systems built for small businesses might not have everything you need.
Next, define your must-haves and deal breakers. You’ll probably want built-in inventory management, the ability to connect to your ecommerce platform, access to your data—and built-in reporting around that data—and you’ll want it all to be easy to train staff on. Integrated payments should be on the list as well; there’s less chance for error, and checkout is faster. Make sure the API is open, so you can augment the platform as you see fit. Compromising on features will mean you’ll need to juggle multiple systems down the line, which is inefficient.
Finally, think about the future of your business. Your POS provider should offer 24/7 support in case you need them. They should make it easy to scale and add new locations. And they should be constantly innovating for you, with regular feature releases that address how retail is constantly evolving.
How does POS payment work?
Embedded POS payments work by directly and automatically transmitting sale data from the POS system to the payment terminal. This eliminates the need for manual entry, which cuts down on errors and ensures more accurate accounting in the POS system.
Why should I use Lightspeed Retail POS system for my business?
You should use Lightspeed because we can help you go further.
Lightspeed POS is a leading commerce platform trusted by businesses in over 100 countries. Business who use Lightspeed grow faster than the competition*, streamline their operations, delight customers and empower their staff.
Unlike our competitors, Lightspeed goes beyond just being a POS system for the front counter. For example, our comprehensive inventory management system is built-in, allowing you to oversee and optimize one of the most important parts of your business without juggling multiple systems at once.
We strive to be a partner in our customers’ success. In addition to our expert support agents, you’ll have a dedicated account manager to answer any questions about Lightspeed, your business or how the two intersect.
From powerful point of sale tools to 24/7 support, Lightspeed gives you one touchpoint for all your business needs—so you can focus on what matters.
*U.S.-based Lightspeed retail customers saw Same-Store GTV grow 35% in 2021 compared to 2020 versus the industry average sales growth of 18%. Concurrently, U.S.-based Lightspeed hospitality customers saw Same-Store GTV increase 52% versus the industry average sales growth of 31% for the same period.
Source: Year in Review 2021
Can I manage multiple stores using Lightspeed?
Yes, Lightspeed’s enterprise POS system was designed to make managing multiple stores straightforward.
From the beginning, setting up new stores is simple—you can copy data from an existing store to speed up the process. Once a second (or third and beyond) store is set up, you can easily switch between their Lightspeed back offices from one platform, no matter where you are.
Once stores are set up, you can transfer inventory between locations, order stock for any location without juggling different tools and access data for your business as a whole or as individual stores. Customer profiles and sales histories will follow shoppers from location to location and channel to channel for a seamless sales experience.
Can you migrate my current inventory and customer data into the Lightspeed Retail POS software? How easy is the migration process of our data onto your POS?
Yes, we can help migrate your data. Lightspeed offers tailored onboarding packages to help retailers get set up with less stress. We can migrate your inventory and customer data, train your staff, transfer gift card balances, and more.
You can also migrate your current inventory data to your new Lightspeed Retail POS on your own through the Item Import tool that can support up to 10,000 items imports at a time. Simply export your data from your existing system in a .CSV file and upload it to the Lightspeed Retail POS system.
1. Terms apply. Offer ends March 31.
2. For the fiscal year ended March 31, 2026, Lightspeed’s customers processed $98.1 billion in GTV through Lightspeed’s platform. GTV does not represent revenue earned by Lightspeed. See the section entitled “Key Performance Indicators” in Lightspeed’s most recent annual MD&A available on its investor relations website and at www.sedarplus.ca and www.sec.gov for more details.
3. Customer Locations as of June 30, 2026. See Lightspeed’s quarterly earnings press release for the three months ended June 30, 2026 and the section entitled “Key Performance Indicators” within Management’s Discussion and Analysis of Financial Condition and Results of Operations for the three months ended June 30, 2026 and 2025, both documents being available on Lightspeed's investor relations page, on SEDAR+ at www.sedarplus.com and on EDGAR at www.sec.gov, for more details.
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